We pride ourselves on our high standard of customer service.
But don't just take our word for it, read our customer reviews below.
Roman Marcin JagielskiVery professional service. Sorting out the paper work and finance was straightforward and without any fuss. Karl took care of everything very quickly. The finance we got was so much better than expected. It was an absolute pleasure to do business with Benedicts of Bristol.
Craig ParkerThe service and experience I received when dealing with Benedicts recently has been exceptional. Subsequently I have decided I should write a review to share my experiences.
Buying a second hand car can be a scary and daunting process, but Benedicts have made it a worry free pleasure and I have no hesitation in recommending them or no doubt that I will be using them again in the future.
We started looking for a car in mid-March the weekend before lockdown occurred. I contacted Benedicts by email and asked some questions which were promptly answered by one of the sales team (karl) who offered to answer any more questions we may have, but was not pushy in any way.
We test drove the car the next day, and were warmly greeted by Karl and Ben (the owner) who are both very pleasant to deal with, polite in their manner and well informed with regards to any questions we had on the vehicle.
Benedicts have excellent facilities at their premises and the car was fully valeted for us before the test drive. It is also worth noting that every single car they have for sale is stored under cover, which is great for the cars and also easier if wanting to view in inclement weather.
After driving the car, we had some additional questions and wanted to do some more research before purchasing. I was not made to feel pressured in to making a purchase which made a pleasant change from some dealers I have visited previously. We noted during the test drive that there was a fault with the gear stick on the car, but Ben assured us this would be dealt with first thing on Monday and rectified immediately (I genuinely don't think Ben was aware of the problem).
I spoke with Ben on Monday and sure enough the car had been taken to the garage to have the fault rectified (gear knob replaced) we were then going to arrange a time when my wife and I could visit for another test drive. Unfortunately, the next day the county entered lockdown and the car was stuck at the garage awaiting parts.
Fast forward 3 months and the easing of the lock down restrictions, and I contacted Benedicts to make further enquiries with regards to the car. The vehicle had been fixed and I returned to Benedicts for another test drive. The team had transformed the dealership in to a Covid safe area, with 1 way systems in place and plenty of opportunity for social distancing. I was able to test drive the car again (without the staff coming with us) and the car was fully cleaned and sanitised beforehand.
After the test drive I was again allowed time to consider the purchase without any pushiness from the Benedicts team. I decided to purchase the car and came to an acceptable deal involving the part exchange of our current car.
On the day of collection Karl was very helpful in setting up the new tax direct debit on my behalf and handling all the transfer of the paper work for the vehicles.
Unfortunately, once I took the car home, I did quickly find another couple of small issues with the car. I emailed Ben and he replied almost immediately. He was very apologetic and ensured me that the faults would be rectified by Benedicts and that I should not worry or let it tarnish the enjoyment of my new car. We arranged to get the car back to Benedicts so that they could get the faults rectified. We were loaned a very good spec car whilst ours was being repaired, and Benedicts ensured that it was fixed quickly and properly. Once the faults were fixed we were given a copy of the invoice from the repairing garage so that we could see what work was done.
It was unfortunate that we experienced problems with our new car, but it has to be accepted for a car that was 10 years old with 130k miles on the clock. What was reassuring was that Benedicts weren't the type of garage that would take your money and then wash their hands of you as soon as you left the premises, but instead were very apologetic and accepting of their obligations and did all that they could to make good the problems (that I am sure they were unaware of prior to sale).
The operation at Benedicts is a very polished and pleasant experience, and feels more akin to dealing with a main dealer than a second hand garage.
I thoroughly recommend Benedicts and wouldn't hesitate to return in the future.
Pamela ColesBuying a car can be stressful but not at Benedicts. Friendly faces and a very efficient service.
Molly VowlesThey made buying a car very simple and as easy as possible. Friendly staff and will definitely be going back for my next car !
Pawel KGreat experience. Just bought BMW 320d . Salesman Ben was so kind and explained everything. Any issues sorted quickly and with peace. Really Recommended!
Andrew BottGreat communication from Ben and Carl ran through all the paperwork really clearly. A really solid experience all round.
Ian CExcellent customer service, they followed social distances protocols to the letter.
David CGreat service and new car is as described Definitely recommend
Steve OrchardA very competent & un- pressured, relaxed environment. Considering we were amongst the first customers since lock-down closed car sales, everything was well organised. Couple of small items were pointed out & noted. When we came to pick up all items had been completed to our satisfaction. I would certainly deal with them again....I think my son might soon lol
Frederick WI recently bought a green Nissan micra from Benedicts. I love it, the colour is just stunning. I was offered a good price for my old car . The staff at Benedicts are very friendly and helpful. I'm a satisfied customer and would definitely recommend Benedicts to anyone I know.
Gillian WBen was lovely.being a older lady he had so much patience explain were everything was , l did say to him if l had a son he would be lovely as him . 10 out 10 Ben l would certainly come back to you and l traveled 221 miles but it was worth it thanks love the car Gill
Huw Jwas very helpful and good covid regs in place. Car was as described and was flexible regarding PX. I've had the car just a day but I can't think that if there is a problem will point me in the right direction re warranty. Awaiting a tow bar to be fitted as agreed and I see no reason for this to be done. Used car are always a purchase worry but as far as Benedict's I would return for another purchase
Alan BVery impressed with the experience I had made very easily from start to finish and what a ford Ranger it was better than I expected all explained about the ranger from the very polite man sorry forgot his name but what an incredible experience a credit to you thank you very much Alan Bearcroft from Teignmouth
Elana MI was initially wary of buying a car I fancied which was 200 miles away. However, everything about the service I received from Benedicts of Bristol, right from the off, put me at ease. They were quick, polite, informative and not pushy. The paperwork and financing was managed efficiently at their end - very different from one of the car supermarkets I contacted - and the handover was quick and good fun! I would recommend to anyone.
CATHY WARDLEI bought an Audi A1 from Benedicts and am delighted with my purchase. The car was exactly as described, in immaculate condition and the staff provided all the information I needed to help make my decision. Really helpful, friendly staff who couldn't have done more to make the process easy and stress free, even with the Covid restrictions in place.
SHARON YEOMANI purchased a vehicle from Benedicts of Bristol today. I would highly recommend this company. Their vehicles are of a high standard, a very friendly, professional approach.
NORBERT FARCASAbsolutely amazing customer service. The guys came in on a Sunday for me, explained everything very well and have done all necessary arrangements for when I arrive. I took me less than one hour to complete all the documentation and drive away. I sincerely recommend Benedicts. Amazing cars & amazing customer service.
Richard FollandI bought a Golf GTD from Benedicts, I was offered a good trade in price for my old car, all the paperwork for my new car was explained to me, and the test drive route was good with a mix of open country road and village streets. Overall one of my better car buying experiences and worth the three hour drive to visit them.
Ian HughesI bought my car on June 1st. I had already been in regular contact with Ben who was able to answer any questions I had regarding my choice of car. On arrival the procedures for protection from any coronavirus infection through the use of sanitiser and social distancing were excellent and a clear one way system was in place. The car was ready and I was reassured about the disinfection process. Plenty of time for a test drive on my own and with no sales pressure. Ben and Karl were excellent in helping with paperwork and any further questions I had after the test drive. I can recommend Benedicts as a dealer who see customer satisfaction as essential. I would certainly have no hesitation in recommending Benedicts to family and friends.
Alan WoodhouseI have not bought a used car for many years , I normally buy new. Benedicts of Bristol out shine most new car dealerships I have bought cars from. The car buying experience was as it should be. They got back to me on every enquiry I had about the car ( E Class convertible) very promptly and even sent a good quality personal video. When I arrived for my test drive they were very efficient with the covid 19 safety aspect and the distancing.I took the car on a solo test drive and was very pleased with the drive. I dealt with two members of staff and they could not do enough for me. All the paper work was carried out that day so I could drive away within a few hours in my new car. Within four days I booked the car into a Mercedes Benz main dealer just to give it an inspection for my own peace of mind and they commented that it was a superb example of that model, and it had no faults. I would highly recommend Benedicts of Bristol for anyone looking to buy a good quality genuine used car.
Mrs D BlayBenedict's have been most helpful and professional at all times whilst choosing my car. They were also very reassuring with any concerns that I may have. I cannot praise them enough with the way they have setup and made everything careful with covid protection.
Mel CarrollAbsolutely first class service. The company operated with full integrity and contacted me first in a long line of enquiries. The staff were professional from start to finish and guided me through the paperwork needed to complete the purchase. The precautions taken for social distancing was impeccable. An overview excellent experience and I wouldn't hesitate to do business with Benedict's of Bristol again.
Mrs L MorganExcellent service from start to finish
Everything about it was professional
The premises and all vehicles were immaculate
Would highly recommend Benedicts of Bristol and will be using them again
Sarah AA Pleasure to meet and deal with these guys, right from the 1st phone call nothing was too much trouble. customer service at its best. thank you for a great car buying experience.
Ahmed NaeemI've been to quite a few dealers including main dealers in the last week or and have to say the level of service I had at Benedicts was very very impressive. Very Friendly staff definitely not one of those pushy salespeople you meet when you go to buy a car. Car was in Mint condition. Its only been 2 days and have already recommended to a couple of friends to buy their next car from them (subject to availability). So if you see someone from Birmingham in the next few weeks most likely it'll be my recommendation. ðŸ˜‰ Thanks
Guy WatsonBenedicts were fantastic to deal with. From first contact by phone to updating me on every level before collecting, nothing was too much effort for them. Benedicts sales staff were knowledgeable and very friendly. The car itself was of the highest quality as seemed to be the case with all of their cars. I was thoroughly impressed with Benedicts. Many thanks Guy
Ian AkeroydWe found the team very responsive- right from the moment we made our appointment through to the paperwork and purchase. Answered all of our questions in a professional non pressurised manner and was very attentive to our criteria.
Sally CarpenterVery friendly and helpful and welcoming .. lovely team and service .. love my car and quality and price.. I got my dream car I thought I'd never have highly recommend these guys ...
Neil RowcliffeThis is the second time I bought a car from Benedicts. Car was ready for me to check over, but a bit of a queue for the sales staff. They were very good though, and apologised for the wait. Very happy with the deal we struck and I drive away in a new car.
Emma CarpenterReally friendly service, very helpful and easy! No hassle at all, would recommend!
Paul HaythornthwaiteFantastic people great buying experience. Fantastic customer service and great cup of tea
Ken PorterIt was far the best car sales place I have ever visited in a long time
Stewart LeeBuying a very good VW Polo. I found Benedict's to be professional, friendly and trustworthy.
Olly ClevelySo it came to that time when's new car was needed . Having looked around for a bit online read some reviews and decided what I wanted I used auto trader to look through . Found just what I needed and the bonus it was 10mins from my home . Took the drive after work meet with Karl and boss and after. Good luck round the car we got down to talking figures and payment We agreed I would bring my boss(the wife) and her dad a bit of bmw enthusiast the following day for a test drive . All was great with the car we were made to feel important by all the friendly start and sealed the sale with the tradition handshake . Guys know there stuff and how to handle People correctly . Me the wife and the father in law left Happy and confident we ha made the right choice . Great selection of cars great team . Easy formula but effective
Richard DaviesGreat service from Benedict's, no pushy sales, just helpful information on how the car works and it's history. They were very helpful getting the car ready on time so I could pick it up as a surprise for my wife. Would definitely recommend this firm to buy a car from, just like Arnie, I'll be back.
Tracy WhittleThis was the second car I purchased from this dealer and I wasn't disappointed excellent customer service ,very efficient and knowledgeable
ELECTRO SOUTH WEST.Excellent all round, easy to talk to, very easy to view and test drive, cuts out all the normal showroom salesmanship, negotiated very good deal, smooth transaction, would recommend strongly Martyn ( Somerset)
Jonathan JenkinGreat service from start to finish, even opened especially on a Sunday as I was in the area. Nothing was too much trouble. Car as advertised and whole buying process easy and quick, right down to helping with private plate transfer.
Chris StoneExcellent what more can i say. Car was as good as karl said transaction was smooth and easy. Great service throughout.
mendel DomnitzGreat experience buying my a car at Benedicts. Very helpful and friendly staff. A pleasant experience.
Rodney JamesReally great experience and customer service. Can the thank them enough.
James ConroyMy new Mazda from Benedicts is luverly. The staff at Benedicts are great too. Buy your next car from them. They will change your perception of car dealers. All of the online dealers price match by the hour these days. So if it's cheaper from a car megamarket it will not be as nice as the example on offer from Benedicts. The car will have been hand picked. They will phone you back and answer all your questions probably while standing over the actual vehicle. Not just reading from the computer and the same photos that you have already seen. They won't charge you an admin fee but they will stay open for an extra hour while they sort all your paperwork for you.
Samantha AdamsKarl was lovely,he helped me through everything,from buying my car,insuring it and taxing it so I could drive away that day,Ben and Simon also came over to say hello and ask if they could help in any way,would definitely recommend them
Chris ReevesExcellent service received from Benedicts, they were knowledgable but not pushy, the car was well presented and offered good value.
Darren BrooksAbsolutely amazing staff at Benedictus of Bristol, can't recommend them highly enough, friendly staff, no pushy salesmen, Brilliant. Our Son is thrilled with his new car. 10/10
Jacob WatkinsKarl was great, not pushy at all. Did everything they could to get the best deal for me.
Hannah WaltersReally lovely team, no pressure to purchase, not rushed through at all.
Lauren BurfootVery professional service, bought the car upon viewing! Was easy and quick process to drive away the same day!
Julie Ann JonesExcellent service would recommend to everyone I know we were treated very good staff friendly and very Professional at all times
Jennifer RolfeVery lovely customer service, we were looked after my Karl who was very personable and helpful. I would definitely go back here to buy a car again if I needed to. Good selection of quality 2nd hand cars. Couldn't be happier with my new car!
Jennie WilliamsWe couldn't have been better looked after. The customer service is faultless and they went out of their way to help us sort out vehicles, opening out of hours, re-arranging appointments to suit and most importantly, the cars are great. We liked them so much we bought two!
Matthew WilliamsIncredibly happy with the service provided and the vehicles were exactly as described. Fabulous customer service, communication and support through the entire (very speedy) process. Thank you
Great buying experience. Big thanks to Bob and Ben. Very friendly and helpful and absolutely no pressure to buy the car. Would buy from Then again without hesitation. Good px price and competitive hassle free finance. Car has a few bits of paintwork that they're touching in just to finish it off. What more could you ask for? Even an excellent cup of tea
M TI had a good experience with Benedict's car dealers,very friendly atmosphere, I had a bet difficult to find them
Alun Hill-FletcherContacted Benedict's on a Thursday saying I was interested in a particular car. I had a return email from Karl saying , yes the car is still available, being out of the UK I said I could be there on the Monday. Karl informed us that they were closed being Bank Holiday Monday but would rearrange his plans to come in for us to view the car " I call that great customer service " Not wanting to upset anyone's plans we told Karl we would be there on the Tuesday .Arrived as planned and the car was ready waiting for us, there was no pressure from Karl, we were offered refreshments and left to inspect the car at our leisure. Trade plates on, extended test drive later we were once again left to discuss this purchase on our own. At no time were we pressured to buy, in fact it was all very laid back. To cut what was a very pleasant experience short, we bought the car ,all the transfer paperwork completed on line and we drove away in our new car. If you want a great car I recommend Benedicts.
Andrew SmithExcellent customer service from start to finish. Clicked the text option button on a Saturday evening and then immediate response, followed by arranging to open the garage on a Sunday despite normally being closed. Karl was fantastic, great communications to allow the meeting the following day. Really warm welcome on arrival and left to view the car without any pressures. Went for a test drive and then covered all the paperwork and answered my questions. A completely seamless transaction and no pressure at any point. The garage is outside of town and the idea of storing the cars under the cover of a barn is excellent. Not your normal style garage but much better in my opinion. Car was fantastic, exactly as described and a real bargain compared to others on the market so clearly priced competitively and fairly. Really highly recommend and will be using again in the future. Thanks again to Karl for sorting us out and making the whole experience a pleasure as it should be !
Christine GilesAfter driving 220 miles to look at the car I spotted on Autotrader we were greeted to a warm welcome We were left to have a look at the car without any pressured sales pitch. Once decided after a test drive the paperwork was quickly sorted. Everything went smoothly. I would like also to thank Benedicts for all their help over the phone & at the showroom. We will definitely use them again
Alice WrightPolite friendly and helpful, excellent customer service and ongoing support.
Paul LambertExtremely friendly and pleasant purchase. My salesman and his colleagues gave me confidence without any pressure.
anthony gilesLovely friendly people looking forward to buying my next car, thank you
Jenny OlivaA very positive experience. I had spoken to Bob the day before who provided me with relevant information, I put a reservation deposit down and arranged a visit for the next day. Immediately the advert was taken down. On arriving, he came out to greet us, made us both a drink, a nice warm welcome. Bob sorted everything out for me nothing was too much trouble for him. A few hours later I drove away with my lovely new car.
Ian BedworthProfessional service offered from Benedict's of Bristol , a little challenging to find if travelling from afar but overall a good experience
Rene TerblancheGreat service - happy with vehicle purchased - highly recommend
Robert MarshGreat experience. Karl was very helpful and friendly when we visited first to test drive a BMW. We then decided to buy and they made the whole process very easy and simple.
Chris RobertsAfter several failed attempts trying to arrange a test drive with larger dealerships, I found Benedicts staff were happy to both accomplish that and to hold the vehicle for a couple of days and arranged finance.
Joe EasterVery good and very fair, good service and would definitely recommend.
Nick BrownGreat service and picked me up from Bristol airport to take me to the dealership
Daniel BrickellReally easier and helpful all the way through. Rang up to arrange test drive. Cat was ready and waiting when I arrived. Made the process very seamless
Trevor KendallQuality service from beginning to end,the salesman was charming and engaging and made buying our car pleasurable
Simon CoxVery professional and efficient. The dealer was excellent with a professional knowledge and very happy with our service we received. Would recommend them to all our friends and would use them again in the future.
Norin MillerVERRY PROFESSIONAL AND HELPFULL IN EVERY WAY HIGHLY RECOMENDED
Chida ArunachalamI recently bought a Mercedes Benz c series car from them .Its a good purchase and Iam enjoying the car . Karl came on a Sunday (non working day for them ) to arrange a viewing and stayed with us for over 2 hour.They also sorted a noise from the front passenger area which I noticed during my test drive before I picked the car .Not really pushy (like a typical sales oriented)to buy the car .Openly told the few scuff marks and mild scratches in car before my viewing.I would strongly recommend them for anyone who is interested in buying a car .
Stephen WinterI have been looking for a specific BMW for a while now, and was having no luck getting what I wanted for the money I was prepared to pay. I saw online an Ad for Benedicts for what I was looking for, so decided to drive there and check the car out. We were greeted by Karl, he didn't know we were coming however nothing was too much trouble- we were able to test drive the car and he was very knowledgable on service history, car information etc- considering we came unannounced he was so helpful and friendly. As it was a lot of money, after the test drive we left to think about it and Karl said there was no pressure to buy and if we had any more questions to email or call. We decided within an hour we wanted the car, called Karl back and we were able to process the payment. We collected the car the next day, and we are just so impressed by the customer service from Karl and also the quality from Benedicts in terms of sales paperwork, they are very thorough. Highly recommend, thanks.
Helen StockerFrom the moment I contacted Benedicts the service was excellent..... the sales staff were polite, efficient and could answer all of the questions I asked .... I had difficulty getting to Bristol during their week day opening times and they arranged for a very nice young man to open on a Sunday for me ..... the service and the vehicle was everything I hoped for and more Thank you Benedicts
Nigel EdeKarl was helpful, genuine and sincere throughout the whole process the car was fantastic and service exemplary Well off the beaten track but well worth searching out Definitely recommend the dealership and Karl in particular Purchased Skoda Octavia Scout
Alastair BalderstonePurchased a Golf GTE from Benedicts. A very nice car at a conpetitive price and a decent trade-in given for my old Fiesta. Service was friendly and professional. Covered all the options thoroughly but without any hard-sell
Julie DrinkallGreat from start to finish.. very professional, friendly and efficient, would definitely buy from them again.
Dorothy LawrenceVery professional all details dealt with including transferring my cherished number plate, will recommend this company to all.
Purab HokliI am more than pleased having bought my first car in the UK from Benedicts of Bristol ltd. Karl from their sales team reassured me at every step and made it so easy for me to trust the vehicle I was going to buy. After the purchase he he had the time to advice me and took me through all the necessary processes required to legally drive in the UK. He understood my apporach and never hard sold anything to me which was so refreshing, and in the end i drove away as a very happy customer.
Krystian KierenkiewiczVery nice service. What I liked the most was that all cars are stored in garage.
Ben SuttonGood range of cars and very willing to show me options. Simple to deal with and a swift service including delivery of the car to me.
Jim PilgrimA very enjoyable experience dealing with Benedicts. The salesman was very knowledgable and helpful and when I bought the car he did all the number plate changes for me and sorted all the administration. I was given coffe and I used their very clean toilets which after a long drive was a good experience. I am not allowed by this site to name the salesman but I can say that he was a young man from Hungary. Oh and when I collected my new car, he connected my phone for me and programmed the satnav for my homeward journe. I very nice experience all round. I was given coffee and used their very clean facilities. knowledge of the vehicle I was interested in was second to none. I made the purchase, he did all the paperwork for my private plate and changed the number off my old car. When I collected my new BMW set up my phone for me and even programmed the satnav for my return journey. The whole experience with Benedicts was first class.
Barry ThomasVery relaxed salesperson very good. Good range of cars
Cindy WadeBenedicts of Bristol were extremely helpful and professional. Buying a new car with them was a fantastic experience I am thrilled to bits and would happily recommend them.
Dan McdonoughVery helpful and friendly on the phone and in person. Car seemed like a fair price and hopefully will turn out to be a good one.
Jayne HanchantCalm...... informative.... patient and efficient.
PETER HWe found a BMW 220D Convertible on Ebay we contacted Jake at Benedicts via a finance company. Unfortunately we were declined due to credit scoring Jake then offered to find a finance company that would accept our credit profile. The following day Jake had finance in place and the car was delivered on the Saturday before Christmas 2018. This all happen in 7/9 working days....amazing. The car was everything that Jake described EXACTLY we never viewed the car before purchase and we live in East Sussex. Awesome service
Tyler McCarthyThe process was quick and easy. The salesman was exceptional and knew everything there was about the car I was buying. The car was ready for us on arrival which was a nice touch, and within minutes we were out on a test drive. Up on return, we noticed a sensor problem with the bonnet, in which our salesman was quick to get begin the process of getting it looked at as he wasn't happy with us leaving totally unsatisfied. Luckily, we fixed the problem onsite and we drove away an hour later. All cars are clearly looked after, would definitely recommend.
Emile Hatton-KirkhyBrilliant polite & presented me with an honest car: you could see she had not been just tarted up for sale. A good solid car sold at a good price. Genuine guys!
Rianne FultonHi, drove 3 hours to test drive a car and ended up driving it home the same day! All of the staff were friendly and my allocated sales guy was great and answered all questions. No pushy selling and I was happy with the experience.
Claudine CassarKarl was excellent with dealing with all the challenges which arose during the process of purchasing the car. He was very patient and explained what was happening. I extend my gratitude to him.
Emma FudgeCannot thank them enough for taking care of everything and making the process so simple, quick & easy that I managed to buy a car on my lunch break. Love the car & great value for money!
Chris WilliamsThe salesman was polite, helpful and knowledgeable. He accompanied me on a test drive taking in a range of different driving speeds and conditions. I was given all the time I needed to look over the car and ask questions - absolutely no pressure. All the relevant documentation was shown to me and I was allowed to read it at my leisure. Once the price was agreed, there was minimum paperwork to complete. When I went to pick up the car, we completed the remaining paperwork very quickly (including taxing the car online). The salesman reminded me how all the controls worked and I drove home. Everything was smooth and stress free.
Sue MorrisGood friendly helpful service without the hard sell and very nice cars!
Tom DavenportVery good service. Not pushy, personable and flexible. No hesitations in recommending to a friend.
Michael William SmithThe service provided was excellent and completely hassle free. Everything was taken care of including the delivery of the new vehicle to my home... much appreciated good service.
Elizabeth JonesVery helpful, friendly and professional. The car was exactly as described, the salesperson I dealt with could not have been more helpful and made sure I understood how all the details of the car worked too. It was a pleasure to buy my new car from Benedicts!
KEVIN MARTINThis was without doubt the most pleasurable car buying experience I've had. Knowledgeable, professional, warm and helpful staff who did their upmost to ensure I was happy. When you make a 340 mile round trip to see a car, you are reliant on the integrity of that company's salesperson to deliver exactly as described. I had that and because past experiences elsewhere have been less than desired, I wouldn't hesitate to call them again, nor would I hesitate in recommending them to you, the reader.
Mark SeamarkI travelled 180 miles to purchase an M3 car was as it said on the advert. No complications and greeted with a tea. Jake was very helpful and I'm very satisfied with my purchase and service received.
Chris ReynoldsA1 service. Very polite friendly and helpful . Karl was the sales person and he is a true gent . No pressure sales .
Dave HarknessNice people to deal with, Dealt with my purchase swiftly and professionally
Steve WoodThe service I received was first class, from initial enquiry to driving the vehicle away. Description of the vehicle was accurate, arrangements for test drive easy to make and collection was made very convenient.
Charlene BBenedict's was extremely helpful. He made the whole experience easy and enjoyable. Lovely group of people too!
Derek EdmondsStraight forward, business like very helpful and honest from start to finish. if there was any downside to our experience it was finding the place but even then it didn't take too long. it's a company that i would have no hesitation in recommending.
Anthony FosterSaw a car we liked and contacted Benedicts. They were extreemly helpful with no pressure whatsoever. Their salesman was very polite and helpful. We would not hesitate to recommend this firm. (Yes, we bought the car!).
Alex RussellFrom the start to the finish buying my new car was very relaxed, non pushy and very friendly team. Everything I needed to know about Waranty explained clearly and a car in fantastic condition. Can't recommend enough.
Ethan CowderyEnjoyable experience as it should be. I purchased a ford transit custom. Vehicle prepared to a very high standard and sales staff were excellent. This is vehicle sales as it should be. Would not hesitate to recommend and will be sure to use Benedict's again, I was looked after right the way from my initial enquiry through to vehicle handover.
Freya SwanBrilliant dealership, quick and smooth process. Friendly staff
Grace CookAll the staff I met were friendly, helpful and genuine. They were advised me of all the important functions of the car and answered all my questions. I would definitely buy from them again.
Nick HiderExcellent service from start to finish . Car was in superb condition as described , no pushy sales tactics just left us with the car to play around with it . Offered excellent deal on extended warranty and did us a great price on the car . Highly recommended .
Christina WilliamsI turned up late very close to the end of their working day, I was still welcomed with a cup of tea. There was great communication all day via telephone, the employee was able to answer all the questions I had. I made a slight mistake with my insurance the employee stayed over time so that I did not have to stay outside in the cold and sort the problem out before driving off. Safety was ensured. Still very happy with my purchase, thank you very much.
Anthony PidgeonFrom start to finish Benedicts of Bristol provided excellent service. They provided us with what ever detail that we wanted to know. We weren't disappointed when we arrived. The salesman was extremely friendly and professional and we would highly recommend them to anyone.
Andrew SmithTest drove 2 cars, liked them both, decided on one and was able to pick it up next day, even took my old car in p/ex. Good company!
KEITH ATKINSHad to travel 200 miles to get to their site but as it was the car I wanted and at the right price so I thought I would take a risk. When I got there the car was as described. Genuine people and easy to do business with. Thanks Benedicks.
JAYNE ABRAHAMSWe were made welcome ,even thought we turned up without an appointment. Staff were professional, friendly and helpful. The rep who helped us with our purchase, answered all our questions clearly and checked we understood
Mariusz BonattiExcellent! Pleasure to deal with Karl. Mostly recommend car dealer.
Anne CookBob was the chap that delt with me and my husband. He was very easy to talk to made us feel relaxed, i test drove my nissan last Saturday. The car was very clean inside and out wad also a good price so i bought it.
Danielle TileyExcellent service really helpful and honest also very helpful and would recommend them to anyone
Scott ThomsonRecently purchased a 335D BMW from Benedict's. With facing a 900 mile round trip I had to be sure the car was all it needed to be, I wasn't disappointed! Car was as described, transaction nice and easy and the staff involved were professional throughout. Definitely recommend these guys to anyone. Maybe even take in a Bristol City game next time..... Thanks Guys!
Steve FreemanBeen looking for a while for a new car and the one advertised ticked all the boxes. Car as described and no pushy salesman. Although hadn't booked an appointment, car was made ready for a test drive following a good look around. Despite delay in picking up car, staff kept me in the loop and were polite and helpful. Appear good local company, and would be happy to purchase another vehicle through them again
Simon BaysFrom the first phone call to driving my car away, the staff at Benedict's were friendly and helpful, with a real emphasis on the personal touch. I'd absolutely recommend them.
Mel AlcockEfficient and transparent service, vehicle was as is and trade in was honoured, so no last minute changes (unfortunately, a common main dealer practice). Highly recommend.
DANIEL ThompsonNice guys who sorted absolutely everything, car was immaculate inside. Very happy with the service and the car purchased
DARREN DAVISFound them to be friendly and helpful but not pushy which was a refreshing change. Definitely a dealer worth visiting.
Olly DeverGreat selection of cars all presented brilliantly! Customer serivce has been very good and hopefully this will continue for future purchases. Thanks guys
Glyn WatkinsVery friendly, easy to deal but they maintain a very high professional standards.
Kieran RodCouldn't fault them. Offered me a very fair amount for my bmw 1 series and got a good deal on a seat Ibiza. Process was quick and easy. Would absolutely recommend.
Chris LeareOutstanding customer service and communication, the company went above and beyond. Buying a used car can be an minefield, I have purchased a fantastic car and am extremely happy. They receive the highest recommendation!
Sam WilliamsThis is the second time I have bought a car from benedicts and again I wow not disappointed by the professionalism of the whole team.
Michael HuddAlthough busy Benedicts were very helpful, polite and fair with my part exchange. I had plenty of time to view the car I wanted and test drive it with no pushy sales technique. So far I would recommend Benedicts.
Lee ChardExcellent from enquiry through to vehicle hand over. Quality vehicles at fair prices and excellent customer service. Would highly recommend and would use again for my next vehicle purchase.
CLAIRE WESTNever had dealings with this company before but would be very happy to again and recommend them to anyone. The member of staff I dealt with was welcoming, friendly and very helpful. The sale was efficient and the video in excellent condition ready for collection on the appointed day, all paperwork present, ready for me to sign. Thanks very much for making my buying experience a good one.
Kevin HugsA fantastic experience at Benedicts from start to finish The salesman Karl was excellent with no pressure, got myself a lovely BMW.
Rob TipperHad a good experience with Benedicts and the salesman looked after me. At the end of the day I got the car I wanted at about the price I wanted to pay. My only one minor criticism would be the valeting, which could have been more thorough. Overall, a good experience.
Sabina MarlandBenedicts are a breath of fresh air! terrific service/aftercare and attention to detail - I recently bought a mini convertible which on driving home an unexpected fault occurred in the engine which started spluttering (tho luckily it was OK to continue to drive). I called just after closing and was relieved to find an After Hours Service (how many garages offer that service?) who passed on my message and within a short time my called was returned, Benedicts apologised profusely and agreed for me to take it to get hiccup fixed at a local garage - so within 24 hours all sorted: car fixed and garage paid (by Benedicts) - these guys deserve every success!
Andrew HurfordThis is the best experience I have had when buying a new car everyone is so friendly and professional and helpful nothing is to much trouble and the after sales service is faultless I will recommend this company to everyone.
James BradshawCar not initially exactly as described due to stone chips and a couple of body work imperfections. BUT they worked very hard to rectify the issues and we ended up with a good value car in good order. Over all honest and trustworthy outfit I would recommend.
Karl CleereThrough an autotrader search I located the exact car (BMW 520m) with a small number of dealers. I called a number of them as I live in Dublin and needed to get an AA review and holding deposit paid so the dealer would not sell the car before I travelled to collect. I called Benedict's and they above any of the others were the most accommodating on the AA inspection and the deposit. The car checked out perfectly, excellent condition, c low mileage, good value. The sales rep was very helpful and kept in regular contact with me as we progressed and made me feel at ease for what is not an insignificant purchase. When i collected the car I was impressed by the presentation of the car and the quality of their overall operation. Really very happy that I did business with Benedict's. Would not hesitate to recommend. Thank you guys.
Tim ComerThe guys at benedicks were great to deal with .my main contact was Karl who was very pleasant and helpful .although I was there for so long making my decision that i meet most of the team . Buying a as one hand car can be stressful so it's important that you feel comfortable with the garage that you are dealing with. So far the car is great , although I have only had it one day. It was presented in such a clean state , that even I have not found an excuse to clean it yet .
Deborah LongCar was exactly as described. Friendly, efficient service from staff from initial phone call to collection of vehicle. All questions answered fairly and we were given time - not hassled to make decisions etc. As a very infrequent car buyer this was a positive experience.
PATRICIA SUMMERSThe salesman from Benedicts was extremely good. He brought the car to my house to view as I was unwell, we were offered a good part exchange with my old car and my new car was delivered to my door on completion of purchase. Altogether a very, very good experience and I would highly recommend Benedicts.
LISA PENNEYExcellent! I've bought and sold a few cars through Benedicts. The owner is always helpful, courteous and professional in every way. Long established dealer. Knows the market well. Always a smooth, fair experience.
LAURA HOUSEAll the staff at Benedicts were great. They seen my purchase through from the initial inquiry to taking my BMW home, paperwork all sorted, nothing was too much trouble. Would definitely recommend and we will be back for our next car!
JOHNATHAN LEEVery Pleasant Experience. Very Professional. Very Good Customer Care, Especially By The Sales Manager. I Would Buy From Again. Thanks
JAN RANDALLAltogether a pleasant experience. When I visited I was shown the car the car by the salesman and took it for a drive with him. He went carefully though all the service records etc. and allowed me plenty of time to look at them myself so I felt confident I had missed nothing. I went away to think overnight and then rang the next day a put a deposit on the car. I returned next day to collect it and again was carefully taken through all the documentation by Mark. I bought a 3 year RAC warrantee so given its main dealer service record, current rust warrantee, HPI provide by them and 5 month old MOT I feel well covered. The car, a Mazda MX5, four and a half years old, 10,000 miles on clock, one owner is an absolute joy, and After a week of driving it I have found nothing that disappoints me.
Michael LonsdaleProfessional,friendly and helpful. Car purchased was exactly as described and price offered for mine in part exchange honoured without any haggling. Would certainly consider them for my next car even though they are 180miles from me.
Kate ChiddyClear and accurate information about the car over the phone. Travelled a long way to pick it up and and am very happy with it. Great service in the showroom and everything sorted quickly and easily to drive away shortly after the test drive.
Nicholas HateleyFantastic professional friendly service. Would definitely recommend to others
Andy KellyVery impressed with their professional approach. Nothing was too much trouble
Graham HoyleLarge enough to cope and small enough to care. Excellent trade with most of the transaction dealt with in a professional manner. The only thing i can fault to my annoyance is that why do car sales garages give you a car to drive off with no petrol? I nearly ended up broken down without fuel after 5 minutes of pick up
Nigel DarbonFrom the moment you arrive they cant do enough for you I found them very professional and I would certainly buy from them again
Jill EdwardsThank you to the team at Benedict's for finding me a great car. Refreshing to see a company that really cares about it's customers and it's reputation, and makes every effort to put things right when needed. First class customer service from start to finish.
DAVID CADDENI really can't recommend Benedicts enough. Nothing was too much trouble for them. For the first time in my life I took a risk and purchased a car without driving it, or even seeing it. It was delivered to me in Devon by their lovely man who I am not allowed to name here. They took my car in part exchange without them seeing that either. Then when I told them I was changing the registration number, they sent me a new set of number plates through the post, free of charge. If you think that car dealers are all a bit risky, please think again. Benedicts are amazing. Thank you so much!..... David Cadden, North Devon.
Andy AtiyaFound a car on Autotrader which seemed good value and exactly what I was after. I called Benedicts and was given more information. I agreed to put a deposit down on the car based on their description. The following week I visited their facility and inspected the car; it was as described. Benedicts were very professional and seem very particular about the cars they sell.
Peter CookeThird car from Benedicts of Bristol
This is my third vehicle purchase from Benedicts of Bristol . Previous purchases were a BMW X5 and an Audi Q7, which is our current caravan tow car. As a family we have also purchased 5 previous vehicles from the owner when he worked at main dealers for Peugeot and BMW, so obviously I have great trust in both him and his business. The latest purchase was a Mini Cooper D Countryman Bond Street, in immaculate condition and with a low mileage, There were 2 very minor observations discovered after delivery, but these were very quickly resolved, one on site and one over the telephone, at no cost to me. When the time comes to replace either of the vehicles owned, the first stop would be Benedicts of Bristol. They are totally trustworthy, a great team and high quality vehicles. I confirm that I have no business interest in Benedicts or social interaction with the owner.
FRANK MORRELLMy wife and I would like to thank all the staff at Benedicts for making our 200 mile round trip well worth the time and effort. We bought a beautiful Audi Q5 which was exactly as described both over the phone and in the advert. We had discussed trade in figures prior to our visit and all credit to Bob we more or less agreed on the figure I suggested. No hassle, no flannel, no hidden extras just honest dealing in beautiful, rural surroundings. Frank & Jennifer
Sarah BuxtonFriendly and helpful.
A very civilised experience. I dealt with Karl who was pleasant, helpful and friendly though he had not been in the job for long. Negotiation on the price was conducted with good humour. It was refreshing not to be patronised by some sharp suited sales guy. Karl kept in touch in the week before I picked up my new car (a Mini Paceman) and collected me from the local station on collection day. I'd definitely be happy to buy through Benedicts again, even though they are 150 miles from where I live.
Cathryn TaylerFriendly staff, made you feel at ease looking at the cars - no pushy sales pressure. As a female looking at the cars alone I didn't feel intimidated at all.
Michael GregoryThe friendliest most easygoing dealer I have been to and I have been to a few. The staff (even those not dealing with me) would share a joke. They all seemed happy and there was no-one hovering which is a turn off. It was almost a pleasure to be relieved of my money. Very well done everyone 5 stars.
Richard SearleCalled in to see a car advertised on AutoTrader as let down by another dealer in Bristol. Sales team were friendly and welcoming and offered a test drive. The car was great and we did a deal that suited both parties. There was help to insure, tax and check all vehicle details so it could be driven home when we left. No hard sales and well presented vehicles so would recommend to anyone. Only had car for a week but all is well so far.
PAUL WELLERA little out of the way, but very helpful when you get there. They picked me up from the station when I went to collect the car. Very knowledgeable sales people. A good experience.
Daniel RudgeFrom start to finish we were put at ease from the staff at Benedicts. All of the staff were very friendly and approachable. We never felt pushed into buying or pressured at any point. Would recommend anyone looking at buying a car to check out there stock
MACIEJ WLAZLOBought Vauxhall Insignia, customer service v.good, car well prepared and in great condition. All process was very well maintained overall very good only minus I can think is founding the place
NICOLA WRIGHTFantastic service from Benedicts of Bristol. 100% satisfied. A showroom full of lovely vehicles. We bought a great car at a great price. Looked at car on Monday, finance sorted the same day car delivered on Wednesday by Benedicts, all sorted in house by them. A great deal. This is a professional service by professional people. Fully recommend
Nurudeen LawalMy first time buying a car through a dealership and I must say it was superb.From the way I was treated by them from the start to the final part of the transaction was brilliant. They were helpful and every question I asked them relating to the transaction,the comebacks and answers I got from them was clear,straight forward and easily understood.I'd recommend them to anyone any day,any time.Keep the good work up guys.Really appreciate.
PETER KEENGood information on the website, easy directions to the garage. made welcome on arrival, no pressure selling. Followed up on after sales issue effectively. Car has been great, very pleased. Only negative is that I needed to put two new tyres on within a few weeks, should have checked them at the time of sale. Overall though, everything fine, good communication and dealt with fairly.
From the first moment of contact to driving away in a gorgeous car the experience was perfect and friendly. The staff were all very welcoming and made the transaction very enjoyable. Very, very highly recommended!
Fiona JacobsExcellent customer service from Karl
I have recently bought a vehicle from Benedicts. I dealt with a lovely gentleman called Karl - he was so helpful & patient with me I really felt that he offered me excellent customer service. The car was prepared as requested upon collection everything went smoothly & I am delighted with my car.
SIMON WOLFEHelpful trustworthy car dealer.
I bought a 2010 BMW X5 from Benedicts 3 weeks ago. As well as having the vehicle that I wanted I was impressed by the number of positive reviews that Benedicts had, which I feel is incredibly important. But would Benedicts be as impressive as their feedback? In fact, they surpassed it. The vehicle was in excellent condition inside and out and was reasonably priced. The staff, and in particular Jake, who dealt with me throughout the buying process, were helpful, friendly and applied no sales pressure at all. Benedicts offered a good p/x deal for my car, sorted out a new front brake pads and sourced a parcel shelf (missing) for the X5. They offer decent warranties too. Would I recommend them, yes of course I would, trustworthy car dealers are few and far between.
JEAN HARLEExcellant service
Very helpful and friendly, received excellent service from all staff. Will definitely use them again when looking for a car and will recommend them to everyone.
David AmblinCarefully selected good quality cars.
Nice easy transaction - all the paperwork was handled professionally - good communications - lovely coffee in their pleasant modern sales office. No sales pressure, just good honest service - can't ask for much more.
The car I purchased was well presented and priced competitively - this dealer can be highly recommended as they only seem to sell carefully sourced good quality vehicles, so it's nice to feel that you can buy with confidence.
Daniel HI recently purchase a range rover sport from Ben and Jake at Benedicts, I seen the vehicle on line but I live over 200 miles away from there premises. I called up to enquire on the vehicle to ensure it met my criteria before planning the journey and Ben was extremely helpful giving me all the information on the vehicle/ Valuation on my vehicle subject to viewing. I chose to travel down for the vehicle as I found the team to be honest/ straight forward and offered a great package deal. On arriving I Inspected the vehicle and was pleased the description they previously gave was genuine not like over dealers I have visited in the past. I would recommend Benedict's there cars are highly prepared, well priced and most importantly honest ensure they carry out what they promise.
GEORGIE CHANTBenedicts gave us a great professional fast service the sales team were very good and efficient and had a great product knowledge. Shortly after buying the car we had an issue arise with the Vehicle the manager Ben was very fast to get the issue resolved and vehicle back to a1 I would highly recommend you to do business with Benedicts as we hope to in the future for our next car thanks again to Benedicts of bristol
Derrick JohnsonGreat experience
Very relaxed, friendly atmosphere, plenty of choice, all under cover, I already knew what I wanted so they drove the car outside so I could get a proper look and a test drive.
Cars are presented very well and sales staff are very informative.
I will definitely return when I need to upgrade.
They make a good cup of tea too!!!!
COLIN WALLFound the staff at Benedicts helpful and not pushy . Bob the salesman that dealt with us was very good and the handover when we collected the car was first class. The car a Skoda Yeti, was presented gleaming with all the proper documentation . Can recommend .
JEREMY CORFIELDExcellent customer service provided.
Bob,Karl and the rest of the team at Benedict's made the whole experience of purchasing and part exchanging my car with them enjoyable,starting from the test drive, answering all my questions and through to the day I picked up the car.
I would thoroughly recommend Benedict's of Bristol to anyone considering purchasing a vehicle from them.
Ben HellbergExceptional Service From All At Benedict
I have to say I felt the level of service given at Benedicts is excellent. My partner and I were at the show room for over 4 and a half hours, looking at cars, test driving and sorting finance but they were extreamly hepful the whole time we were there and we both left extreamly happy in our new car. We were assisted by every single member of staff while we were there and each of them were exceptioanlly friendly in their own way. I would highly recommend the guys here and will without a doubt be going back here in future for our next car.
Kay EThank you to the team at Benedicts......
I purchased an immaculate VW Golf. A very pleasurable experience from start to finish. Excellent customer service, beautiful location and most importantly a great car. Very nice people, I would highly recommend this company.
Alan SimmonsCame across the website through auto trader and discovered an excellent choice of cars . When I selected our choice it was a quick call to the sales team who invited me over to view the vehicle. Excellent customer service from jake our salesman described the vehicle down to a tee. A quick test drive and we purchased the vehicle with no hassle whatsoever. Highly recommend with no pressure sales . Many thanks.
Bryan CloverExcellent in every respect!
Very helpful and really nice people to deal with, it was clear looking at all of the cars they had in stock, they only sell very good examples, as was our mini, a thoroughly mint car throughout, many thanks, look forward to buying from you again next year when my son comes of driving age.
Helen DaunceySurprisingly pleasant and satisfactory experience! I'd spent a couple of days researching the vehicle I wanted to purchase before calling Benedicts of Bristol to arrange a visit - their showroom is quite off of the beaten track. Vehicle was exactly as described, nothing more and definitely nothing less. I dealt with Jake who was quite brilliant - I'm a salesperson myself and detest being sold to... Jake was good fun, credible, realistic and very relaxed, no pressure tactics or 'hard sales'. I bought the car a couple of weeks ago and deliberately waited to review - who knows what can come to light in a few hundred miles? To date the cars great, no problems at all and I'm more than happy to say what great value I feel I have; what a pleasant experience it was to negotiate the deal and thoroughly recommend that anyone who has realistic expectations and an appreciation of 'win - win' deal consider buying their next car from the good people over at Benedicts Of Bristol Ltd. Many thanks!
Sally CarrWell worth the road trip from Cornwall!
We received excellent service when we bought a newer Golf and part exchanged our previous one this week. Jake was very friendly and we would not hesitate to deal with this company again in the future. Very pleased with the car as well!
Paul HalfpennyOutstanding Service and Vehicle Sourcing
I have used Ben to source me cars for over 12 years and his attention to detail and commitment to customer service make every vehicle I buy from him feel as special as the very first one. This time I was looking for a X5M and Ben found me the most amazing car, that exceeded my requirements , but still delivered on budget. If you want the best customer experience based on true family values then there is no where better than Ben.
IAN BROWNI highly recommend them.
I have nothing but praise for every aspect of the service they gave me, everything they said that they said they would do they did promptly. Over the years and buying and selling cars for the company I worked for I must say every aspect offered by this company was excellent and i have never felt inclined to submitt a review but I really recommend this company. My car I purchased from them was presented well and as stated before nothing was too much trouble.
BRIAN HADLEYAfter an exhausting three days trying out various cars the staff at Benedicts proved to be the most helpful, they were friendly and professional and were more than happy to move seven cars around just to get to the one we wanted to test out. Bob, the man who catered most for us put no pressure on us and gave us all the info we wanted, the service and the cars are a+
The staff can be relaxed because they know their cars are good and fairly priced so they sell themselves.
Mike GilbertA6 Avant S line, Second time I have purchased a great car from Benedicts and once again received A1 service from them worth the long journey from West Wales . Thank you Bob, Ben and Jake loving the new Audi...Mike
Sally BakerI bought a beautiful little convertible on Saturday here. The service received by Ben was great. I would definitely recommend anyone who wishes to buy a car to take a look.
Thank you so much. One very happy customer. smile emoticon
Craig MurrayJust Brought a Honda Civic from Jake at Benedicts. The car was exactly what was advertised and what i was looking for. Great customer service from this guy. Got the car few days after buying it all ready for the road. Liked that I got a txt few days after to ask how the car was going. Will definitely be going back to these guys. Thanks for the service.
Anthony HuntonDrove from newcastle to buy a mini john cooper works at the beginning of the month and its everything i wanted it to be. In love with it! Great customer service by bob, cheers mate
Lesley Le-PineJust bought a lovely silver Golf TDi from Jake at Benedicts today. Very helpful and friendly service - plus a decent cup of tea! Smooth and easy dealing with the paperwork - didn't expect to be able to drive away today. Jake was very thorough answering all my questions and all the document were checked and validated. Looked at 15 other garages in the Bristol area - Benedicts was the only one with reliable customer reviews.
Abi BhurrutBrilliant service from the guys at Benedicts, so much so we had two cars from them! Great customer service. Highly recommend them if you're looking for a new car. Thanks again to you all.
Leigh NicholsonBrought my new car from Benedicts, Jake and all the staff were brilliant and very professional. Wouldn't hesitate to recommend!
Tawaz NyamundaAWESOME SERVICE!! From all the staff @ Benedicts. Second quality car we've got from here and so pleased.. That guys!!!
Kevin RobertsonGreat service
The staff at Benedicts were really a pleasure to do business with. They are very welcoming and can't do enough for you the car I bought was in very good condition and really clean when I went to look at it. I flew down from Aberdeen and was picked up by a very friendly driver and he informed me that Benedicts was a great place to work. The sales staff were very knowledgeable about the car which made it a easy transaction. Would recommend Benedicts to anyone if they have what your looking for but if not contact them and they will try and find it for you.
Paul RReally great service from Benedicts. Competitive prices and no hard sell. Will definitely be recommending to family and friends. Thank you!